Taking care of the confidentiality and security of your personal data is our highest priority. Due to the fact that already on May 25, new regulations on personal data protection will apply, we would like to inform you that in dealcox.com we respect the privacy of our customers and service users, and thus we carefully protect your personal data. Detailed information on how we process personal data can be found in the Privacy Policy available at: https: //www.dealcox.com /help/RODO-INFO-46.jsf

What exactly can you find in the privacy policy of the dealcox.com online store?
1. Information about us, i.e. the Administrator of personal data of customers of the dealcox.com online store
2. Information on how you can contact our Data Protection Supervisor.
3. You will find out that we protect your personal data by doing the utmost diligence.
4. You will receive information about the purpose, basis and scope of processing your personal data.
5. Find information to whom we share or we may share personal data.
6. You will receive information about how long we will process your personal data.
7. You will learn in particular about your rights, that you have the right to request from us as an Administrator access to your data, rectification, deletion, processing restrictions and that you can object to the processing of data for marketing purposes or due to your special situation that you can complain to the President of the Office of Personal Data Protection for the processing of personal data unlawfully and that you have the right to withdraw your consent to the processing of personal data that you previously expressed.

Thank you for being with us. Regards, dealcox.com

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 Regulations
Article 1. DEFINITIONS
The terms used in these regulations mean:
REGULATIONS
this document
dealcox
maintained by vejox, on terms specified in the Regulations, on-line online trading platform, available in the dealcox.com domain
vejox
Business vejox with its registered office in Wrocław, ul. Nyska 50/22 (referred to in these regulations as vejox), entered into the Register of Entrepreneurs under the number 167994 with the registered office in Wrocław at Nyska street no. 50/22. Whenever this regulation refers to vejox, it should be understood as vejox with its registered office in Wrocław, ul. Nyska 50/22 (referred to in these regulations as vejox), entered into the Register of Entrepreneurs under the number 167994, having a tax identification number NIP 615-180-01-96 REGON 932939069.
ACCOUNT
User managed by vejox under a unique name (login), a collection of resources in which the User's data is collected and information about his activities within the dealcox
REGISTRATION
Account creation procedure
COMMODITY
the item, service or right subject to the Offer
USER
an entity that has gained access to the services provided by vejox under dealcox, according to the rules set out in the Regulations
SELLER
User, acting for the purpose of selling the Goods as part of the dealcox Offer
BUYER
User, acting to acquire or acquire Goods under a dealcox
negotiating
The buyer who submitted the offer to purchase the Goods under the Negotiation
BIDDER
The buyer who submitted the offer to purchase the Goods under the Auction
OFFER
Dealcox dealership placed with the proposal to sell the Goods. The terms of this proposal are placed by the seller, adding in particular the price and description of the Goods.
NEGOTIATION
the type of the Offer placed by the Seller, which allows the Negotiator to determine the price for which he is willing to purchase the Good
TRANSACTIONS
procedures for concluding and executing contracts for the sale of Goods between Users within dealcox
A DISPUTABLE TRANSACTION
a transaction for which there is a dispute between the Seller and the Buyer regarding the correctness of the Transaction. This transaction is marked
DISCUSSION
a dispute between the Seller and the Buyer regarding the correctness of the Transaction - taking place within the tools provided by dealcox

Article 2. dealcox users

2.1. Users can be natural persons who are over 18 years of age and have full legal capacity, legal persons and organizational units without legal personality, but who can acquire rights and incur liabilities on their own behalf. The users may be persons who have reached the age of 13, but are under 18 years of age to the extent that they can acquire rights and incur liabilities, in accordance with the provisions of generally applicable law.
2.2.
Individuals who do not run a business as part of dealcox, select one of the following types of Registration by filling in the appropriate form for each of them, where:
a. Full registration, subject to the provisions of art. 2.6. below, it allows you to make purchases and sell Goods (Regular Account);
b. Simplified registration allows only purchases of Goods.
2.3.
Natural persons conducting business activity, legal persons or organizational units referred to in art. 2.1, they register using the appropriate registration form by providing the data specified therein. Then, these entities send to vejox a copy of the documents confirming the said data on their activity. The obligation to send copies of these documents does not apply to Users whose company is based in Poland and who after completing the Registration have fully activated the Account via a quick online payment or payment by a traditional transfer or other electronic transfer from an account belonging to the entity making the Registration. On behalf of the entities listed in the first sentence of this article, the activities referred to above may be performed by a person who has appropriate authorization.
2.4.
An account registered in the manner referred to in art. 2.3 above, after positive verification of data provided by the User, will be highlighted with an icon visible to all dealcox visitors (Business Account). Sale of the Goods, as part of the Business Account, should be connected only with the dealer's business activity conducted by the User. At the same time, sales not related to the activities of the User referred to in the previous sentence should take place as part of the Regular Account.

2.5.
After filling out the registration form, a message will be sent to the e-mail address provided in it, indicating the method of confirming the Registration and other legal information required by law. Upon confirmation of registration, an agreement is concluded between the registered entity and vejox, the subject of which are the services provided by vejox under the dealcox, on the terms specified in the Regulations.


2.6.
In order to gain access to all services provided by dealcox, the User must activate the Account by selecting one of the following methods available from dealcox:
a. Quick on-line payment - if the User has an account in one of the banks providing so-called "quick payments".
b. Payment by a traditional transfer or other electronic transfer - if the User has a bank account.
In order to activate, the user must make a payment in the defined amount defined in the price list for activating the account. The amount paid will be entirely used by the user for the publication of offers at the dealcox.
2.7.
The user should update the data on the current basis in the settings after logging in to the Account. After the Registration, it is forbidden to delete the data contained in the Account settings by the User, as well as provide incomplete or false data.
2.9.
The User gains access to the Account at the dealcox after entering the login or e-mail address and password (Login). Log in to dealcox via the automated solution service and via other websites that support vejox, including social networking sites, has the same effect as logging in directly on the dealcox website.
The User gains access to the Account at the dealcox after entering the login or address. The use of automated solutions, in particular software that triggers logging, takes place at the risk of the User using such software.
2.10.
The User may register more than one Account, provided that they assign a different e-mail address to each of them. The User may not use the Account to perform actions that violate the provisions of the Regulations. In particular, it is unacceptable:
a. participating in a given Bidding or Negotiation using more than one Account,
b. bidding or entering into a contract for the sale of Goods as part of proprietary offers, relatives or jointly residing with the User or other entities with whom the Buyer remains in relationships causing reasonable doubt that the parties act in agreement to influence the outcome of the Transaction in a manner contrary to the law or morality,
c. making another Registration in order to avoid paying debts owed to vejox, for services provided within dealcox.


2.11.
The User may not use the Accounts of other Users and make the Account available to other persons, except for:
a. make Business Account available to persons duly authorized by the User to act on his behalf,
b. make an ordinary User's account available by placing the User's spouse in the appropriate form, provided that the Regular User has at least once used the payment service referred to in Annex 7A and Annex 7B to the Rules or at least once settled the fees for services provided within dealcox. Spouses using the Account are jointly and severally liable for the actions taken under this Account.
2.12.
Accounts are non-transferable, with the reservation that with the consent of vejox:
a. Business Account may be disposed of if the User transfers to another entrepreneur the rights and obligations related to running the enterprise or its part, in the form prescribed by law,
b. A Regular Account may be transferred by the User to his spouse.
2.13.
In the situation where the Account or the User's activity within dealcox requires additional verification of data referred to in art. 2.1. or 2.3, or if Vejox has reasonable concerns about the security of the Account or the Transaction, in particular regarding unauthorized takeover of the Account by another person, vejox may:
a. make the use of the dealcox conditional on the User's confirmation of relevant credentials, including identity, by the User,
b. temporarily limit access to individual services provided by dealcox,
c. Suspend User's account for a definite or indefinite period.
After the abovementioned circumstances have ceased, vejox will remove the restrictions imposed on the User.
2.14.
Within 14 days from the conclusion of the contract referred to in art. 2.5, the User may withdraw from it without giving reasons. The withdrawal from the contract, including the model withdrawal form, which the User may use, are specified in the instruction attached as Appendix No. 8 to the Regulations. The right to withdraw from the contract shall not be granted to the User who issued the Offer, took part in the Auction, used the Buy It Now option or has any debts owed to vejox, for the services provided within the dealcox.
Article 3. Transactions

3.1.
Dealcox service allows the Seller to place two types of offers:
a. Buy Now, under which the Seller offers the sale of the Goods at a predetermined price. This offer may include one or many items of the Goods,
b. Negotiation, under which the Seller, by issuing the Goods, invites the Negotiating to submit offers to conclude a contract. Negotiation may refer to one or more items of the Goods. The seller for the negotiation type offer can set the minimum sale price. In the case of offers below this price, the dealcox service will automatically reject the purchase and if even for technical reasons such offer would not be rejected, the offer will be considered rejected and not recognized by the Seller. The minimum price is not public for Users. Dealcox users do not have access to offers submitted by other users if the seller deselects the offer as public.
3.2.
When accepting and using the dealcox, the Sellers undertake not to send Goods, the trade of which violates applicable law or third party rights (in particular copyrights and other intellectual property rights), as well as the issuance of which may be considered as violating good practices.
3.3.
It is forbidden in dealcox to display items listed as prohibited in Appendix No. 1 to the Regulations. Items placed in Annex No. 1 can not be offered together with the Goods as a free supplement (free).

3.4.
The offer is issued by the seller by completing the form provided for this purpose in the dealcox. By completing the form, the seller specifies the terms of the Transaction. Information included in the offer must refer only to its subject. Placing the data in the content of the Offer is synonymous with the purchase by vejox to use them and in particular to use them in any way, at any time, at its own discretion. Placing information or data by the Seller in the content of the Offer means that he is entitled to these data and content and that their use within dealcox and vejox - does not violate the rights of third parties. The seller is liable for the truthfulness of the statement referred to in the preceding sentence.
The offer should be placed in a work corresponding to the specificity of the Goods.


3.5.
The Seller declares that he is entitled and has the option to conclude and perform the contract with the Buyer.
3.6
The seller is obliged to place in the dealcox reliable and complete content that can not mislead dealcox Users. Information such as the condition of the Goods, its quality, origin, brand and manufacturer are particularly important.
3.7
The content of the Offer must comply with the legal requirements and contain information resulting from the applicable provisions on the protection of consumer rights. The User bears full responsibility for the content placed by him in the Offer, in this he is responsible for any errors or inaccuracies.
3.8
The Publication of the Offer takes place immediately after it has been submitted for publication by the Seller. The number of simultaneously published Use Offers can not exceed 5000. Publication of more offers is possible after obtaining consent by vejox. The User may publish a maximum offer regarding the same Good.

3.9
After publication of the Seller's offer, its original content applies. The change of content by the Seller is possible until the first purchase offer is received.
The change of the content of the contract may not be effective in relation to the Buyers with whom the sales contract under the Offer was concluded. In particular, it is forbidden to make changes to the Offer by the Seller, which constitute a change in the offered Goods or its properties.
At the time of publication in the dealcox of the Offer, for the content contained therein that is the subject of copyright protection (such as copyrights, marks, logos, image, descriptions, photos), allows vejox for free, non-exclusive, unlimited time and territorially the use of these Content in the following range:
- dissemination via telecommunications networks (including the internet and GSM networks) in any way and using any technology, in particular by: disseminating in such a way that everyone can have access to the Content in the place and time chosen by them and other methods of exploitation in telecommunications networks, irrespective of the ways to restrict access; public display and reproduction, including through mechanisms for the automatic reproduction of Content on websites;
- recording and reproduction by all techniques, including by making a record and a copy on all kinds of paper, electronic, magnetic or optical media;
- public performance, display, display, reproduction as well as broadcasting and re-issuing;
- lending and marketing.
The User gives permission to exercise his personal copyrights to the Content by vejox. The User declares that he will not undertake these rights in relation to vejox and entities to whom vejox will give further consents to the use of the Content.

The User's consent also covers the development of Content by vejox and the use of these studies to the extent that the vejox is entitled to use the Content and to grant further consents to the extent corresponding to the granted consent.
The User declares and warrants that he is entitled to submit the above statements and consents covered by the Regulations and to enter the Content into the Offer and that the Content and use of the Content by vejox in accordance with the Regulations does not violate the rights of third parties. The user shall release the vejox and the entities to whom the vejox gave further consents to the use of the Content, from any liability arising from compliance with the Terms of use of the Content.

3.10.
Making a purchase by the User means acceptance of the Seller's terms placed in the content of the Offer. The User may purchase the Goods by participating in the Negotiation or by choosing the offer Buy Now. The purchase is completed by completing the purchase or negotiation form. The final confirmation of the Purchase / Sale Transaction by the User is carried out by its acceptance in the form of the authorization code entered into the appropriate form, which the user will receive on the e-mail address provided by the registration.

3.11
User's participation in the Negotiation means consent to the transfer of his personal data in the name of the Account (login) to the Seller.
3.12
For Offers published on dealcox Users can ask questions (regarding this Offer) to the Seller via the form provided by dealcox. The content of the question is automatically sent to the e-mail address of the Seller who simultaneously discloses the e-mail address of the User asking the question.
3.13
By entering the Negotiation, the Negotiator determines at what price which price to buy, which in the case of acceptance undertakes to pay. The offer is valid for 48 hours. The Seller has so much time to accept or reject the offer. The offer that the seller will not answer within the allotted time will be automatically canceled. If the offer is rejected by the seller, the negotiator may propose a new price at which he wants to make a purchase. The minimum number of price proposals that a negotiator may submit is 2. The maximum number of proposals is 10. The seller may, as part of adding the offer, set the allowed number of price proposals within the admissible range between 2 and 10.
Bids submitted as part of the Negotiation bind the Negotiation participants unless the Seller rejects them. Rejection of a Negotiating offer may only take place before the Negotiation ends
a. At the request of the Negotiate or
b. when the Seller has reasonable doubts as to the credibility of the Negotiator,
c. if during the Negotiation there was a theft or destruction of the Goods,
d. due to the end of the quantity of products available in the Seller's Offer.
3.14
The proposal to conclude an agreement with the Seller, made by the Negotiating Party, whose Account will be suspended before the Negotiation is closed, ceases to be binding.
3.15
The end of the Offer takes place with the passage of time specified in its terms by the Seller or when all the Goods are sold. An earlier closing of the Offer may take place:
a. based on the decision of the Seller. In this situation, offers with the Buy Now option are binding. In the case of Negotiate offers, the offers accepted by the Seller are binding.
b. on the basis of the vejox decision - however, the contracts entered into between the Users so far remain valid,
3.16
The Seller is obliged to provide prices of the Goods in accordance with the generally applicable provisions of law. In addition to the price for the Product, the Seller also provides delivery costs in the actual size in the Offer.
3.17
dealcox is not a party to contracts for the sale of Goods concluded between Users and does not guarantee that the Seller and the Buyer are entitled to enter into and perform the contract.
3.18
The buyer using the Buy Now option concludes a contract with the Seller at the time of confirmation of purchase using the Buy button.
3.19.
The contract is concluded by the Negotiating Party if its price offer is accepted by the Seller and the quantity available in the Seller's purchase offer is still available in the Seller's Offer.

3.20.
After the conclusion of the contract between the Buyer and the Seller, its confirmation is sent via e-mail (or optionally via other electronic means of communication). The sent message is for informational purposes only. In the message sent, the transaction pages receive their current data available in their Account settings. These data include first and last name, e-mail address, telephone number, address.
3.21.
The Seller as part of the Message for the Buyer option may provide additional information related to the conclusion of the contract. The seller may not violate applicable law or the Regulations.
3.22
The buyer, in connection with the concluded contract, should pay for the Goods within 7 days, unless the parties agreed otherwise. The buyer is obliged to confirm the end of the transaction, which means taking back the purchased Goods and making payments for it.


Article 4. ROLA dealcox
4.1.
vejox is not responsible for the behavior of Users within the dealcox nor for improper performance or non-performance of contracts concluded under the Transaction, as well as for the consequences of actions taken by Users and third parties that constitute a violation of the provisions of the Regulations.
In particular, vejox is not liable:
 - Sellers' ability to sell
- for the quality of the Goods sold under the Offer
- security or legality of the Goods sold under the Offer
- the solvency of Buyers and the truthfulness and reliability of information provided by Users.
For the performance of contracts concluded within the dealcox, in connection with the sale of the Goods, vejox bears liability determined in accordance with the generally applicable provisions of law and the contents of vejox Offers.

4.2.
If the Offer violates the provisions of the Regulations or applicable law, vejox may:
- finish ahead of time or delete the Bid with the Buy It Now option - however, the contracts entered into between the Users that remain until now are still valid
- remove the Negotiate offer and as a result it ceases to be available at dealcox, and all previous Negotiating activities within it will not have any effect.
-. change the dealcox department indicated by the Seller, in which the Offer is published,
4.3.
vejox can verify compliance with the Regulations by Users. Verification may take place in particular by checking if Users comply with the relevant provisions of the Regulations. The verification takes place in particular by establishing contact with the User and consolidating its course.

4.4
In the event of a violation of the provisions of Retualmin, the vejox may depend on the scale and circumstances:
- suspend one, several or all of the User's Accounts for a definite or indefinite period. The suspension of the Account may take place in particular as a result of a notorious violation of the dealcox Regulations
- give the User a warning via email
- reprimand the User via e-mail
- temporarily limit the User access to particular services provided within the dealcox, in particular to limit the functionality of the User Account for a definite or indefinite period of time,
- make the use of the dealcox conditional upon confirming by the User the fact of fulfilling the agreement concluded as a result of the Transaction
4.5.
The User bears full responsibility for his actions and omissions related to the use of dealcox, in particular he may be responsible for the compensation of vejox or other Users.
4.6.
After suspension of the Account, the User has limited access to the Account. Restricted access allows the User to access the Account in order to:
- settling debts owed to vejox
- financing contracts concluded prior to the suspension of the Account.
Bids for suspended Accounts are deleted and the results of the Negotiated Accounts are negotiated in accordance with the Transaction Rules described in these Rules.
The User whose Account has been suspended or for which functional restrictions have been imposed may not both register a new account and use another Account without the prior consent of vejox.

Article 5. FEES AND COMMISSIONS
5.1.
The services provided by vejox under dealcox are payable. All fees and commissions are charged to the Seller. Receivables are calculated in two ways:
- in the form of a prepayment - then these funds can be used for services provided on the dealcox service
- on a regular basis and presented for payment for subsequent accounting periods. The billing period is a week.
5.2
For services provided as part of a dealcox, vejox issues invoices in accordance with the data contained in the Account settings.
5.3.
Fees and commissions for services provided by vejox under dealcox are paid by the User to the bank account indicated in the Account settings.
5.4.
User's activities are prohibited, the purpose or effect of which is to avoid payment in connection with fees or commissions calculated by vejox.
5.6.
The amount of fees and commissions for individual services, the rules for their collection, the method of calculation, as well as the rules for granting transaction discounts to receivables due to providing services in a given calculation period by vejox are available on the website vejox "Fees for sales".


Article 6 OTHER DUTIES OF USERS

6.1 Users should archive their own information about contracts concluded within dealcox.
6.2. All materials, including graphic elements, layout and composition of these elements (the so-called layout), trademarks and other information available on the dealcox websites are the subject of vejox or Users' rights. The indicated elements constitute the subject of proprietary copyrights, industrial property rights, including rights from registration of trademarks and rights to databases, and as such they enjoy statutory legal protection.
6.3
When using a dealcox, the User should act in accordance with good customs and applicable law, including the protection of consumer rights. It is forbidden to carry out activities by the User, which negatively affect the safety of dealcox operations or harm Users.
6.4
In the event of a dispute or unclear regarding its operation, it is obliged to explain the correctness of the contract concluded between the Buyer and the Seller. The Seller is obliged to provide an answer and to provide exhaustive explanations in the Disputes within 24 hours of sending the charges by the Buyer, with the proviso that this time does not run on Saturdays, Sundays and other public holidays.
6.5
The number of Disputable Transactions completed as unsolved by the Seller during the last 14 days should not exceed two.
6.6
It is forbidden to:
a. third-party use of markings for which vejox is authorized, including characteristic elements of graphics, in particular such as: logos, photos, descriptions or other types of markings,
b. aggregation and processing of data and other information available at dealcox for the purpose of making it available on other websites as well as outside the Internet.
Any peeling or use in any range of materials available in the dealcox requires each time the consent of vejox and can not violate the provisions of the Regulations and generally applicable law, as well as can not violate the interests of vejox and Users.

Article 7. EVALUATION SYSTEM

71.
Buyers and Sellers are required to participate in the evaluation system, which is used to exchange subjective opinions on the course of the Transaction and performance of the contract. The assessment should be issued within 14 days from the date of confirmation of the end of the transaction by the Buyer. Issuing an evaluation is not possible when the User's account has been suspended.
7.2.
The rating always applies to the Account and a specific Transaction. The user is responsible for the content placed in the assessments and replies. The contents of the ratings and responses are public information, available to all dealcox visitors. It is not allowed to participate in the Transaction solely for the purpose of issuing an assessment (eg to artificially inflate or undermine the credibility of the Seller).
7.3.
An assessment in a descriptive form may be recommending or not recommending a purchase. The graphic sales evaluation allows the Buyer to evaluate the course of the Seller's performance on the scale from 1 to 5 in terms of the following parameters:
    • compliance with the description
    • shipping time
    • buyer service
7.4.
Ratings and responses must be consistent with the actual course of the Transaction and may not include:
- contact details or user logins,
- website addresses or advertising content.
- profanity, obscene content, pornography or incitement to spreading hatred, racism, xenophobia,

7.5.
The Transaction Parties have the option of agreeing to remove the issued assessments of a nature not accepted by the Seller and the responses to them, using for this purpose an appropriate form available at dealcox. The ratings will be removed once the following conditions are met:
- the removal request will be submitted by the Seller within 14 days from receipt of the assessment,
- The buyer will respond positively to the application no later than within 14 days of its receipt.
7.6.
vejox reserves the right to edit, delete or block the ability to issue ratings in the following situations:
- violate the provisions of the Regulations
- after having found an erroneous issue to the wrong User or to the wrong Transaction
- the content of the evaluation contains content, signs that make it unreadable
- violates applicable law, good manners or violates religious feelings
- infringes patent rights, copyrights, business secrets or other intellectual property rights, or the right to personal data protection
- is only a summary of a movie, book or CD, etc.
- it is fully or partially copied from other Users, the producer of the reviewed Goods or from other available sources

7.7
The User's opinion may not violate applicable law, including third party rights - in particular

Article 8. Additional services

vejox may provide Users with information about services and the offer of external suppliers' services to help Users use vejox services, including financing, security or advertising of Transactions.
vejox may provide Users other services to support the main business of vejox or to facilitate the use of vejox services, including financing, security or advertising of Transactions, as set out in the regulations of such services, as well as involving the intermediation of vejox in the conclusion of contracts for third party services.

Article 9. Privacy and confidentiality

9.1
Personal data provided by Users in places intended for this purpose, vejox is processed in accordance with applicable law and in accordance with the privacy policy contained on the dealcox website.

9.2
The disclosure of personal data to other users is carried out only in accordance with the cases described in the Regulations for purposes related to the execution of Transactions and in other cases, with the prior consent of the data subject.
9.3
The User may not share or disclose to third parties information about other Users, which he received from vejox, unless it was the User's consent in order to execute the Transaction on the dealcox. All other cases of sharing or disclosure are prohibited. In particular, it is forbidden to use this information for commercial purposes involving the promotion in any form of the User's activity conducted outside the dealcox ..
9.4
vejox reserves the right to filter and retain messages sent by Users within the tools provided by dealcox, in particular if they are spam, contain content that violates these Regulations or otherwise jeopardize the safety of Users.
9.5
Completed Offers can be published in the archive subdomain.dealcox.com. Published information is for reference only, and vejox does not provide and does not guarantee full and comprehensive disclosure of information about completed Offers.

Article 9. Termination of the contract with vejox

9.1
The services provided in vejox are for an indefinite period of time. The User may at any time terminate the contract concluded with vejox regarding the Account indicated by completing the Delete account form available after logging in.
9.2
After filling out the termination form, the solution takes effect on the 30th day after the last offer or share of the purchase transaction, but only if the user has paid to vejox all amounts due for the services rendered to the User by vejox.
9.3
The contract may be terminated by vejox with notice, with 5 days' notice in the situation when the User violates the Regulations. Termination of the contract by vejox makes it impossible to re-register in the dealcox service unless it has been approved by the company.


Article 10. Contact and complaints

10.1.
vejox allows you to contact us regarding the services provided in the following way:
The user may contact vejox regarding services provided electronically under these Regulations in the form of:
- in electronic form by selecting the subject of correspondence as part of the contact form located in the "Help & Contact" tab in the dealcox service
- in writing to the following address: vejox Nyska 50/22 50-505 Wrocław
10.2.
dealcox may contact the User in the form of:
- electronic to the e-mail address provided by the User
- telephone number to the telephone number indicated by the User
- written to the correspondence address indicated by the User.

10.3.
In a situation where the User wants to report irregularities to the services provided, and in particular their compliance with the Regulations, he may submit reservations, i.e. a Complaint for own sale of Goods. Complaints can be submitted in the form of:
- electronic via the contact form
- in writing to the following address: vejox Nyska 50/22 50-505 Wrocław.
The content of the information must contain the information necessary to identify the User in the dealcox, ie login, email and a description of the reservations made and an indication of the proposed way of resolving the Complaint.
In the situation of own sales of goods carried out by vejox, the User may submit a Complaint as described in the content of the Vejox Offer.

vejox has 14 days from the date of its receipt to read the complaint. In the absence of full information,
vjox required to deal with them will ask the User submitting the Complaint with a request to complete the missing data. The date from the date of its receipt.

10.4.
vejox information, answers to the complaint only send to the e-mail address assigned to the User's Account.
10.5
The User has the right to appeal against the decision taken by vejox as part of the Complaint (Appeal).

Article 11. Applicable law and disputes
The law applicable to the contract between the User and vejox, the subject of which are services provided by vejox under the dealcox on the terms specified in the Regulations, is Polish law. All disputes related to the services rendered by vejox under the dealcox will be resolved by the competent Polish common courts. The user who is a consumer has the opportunity to use the out-of-court method of dealing with complaints and pursuing claims before the Permanent Consumer Arbitration Court at the Provincial Inspector of Trade Inspection in Wrocław. Information on the method of access to the above-mentioned. mode and procedures for resolving disputes can be found at the following address: http://www.uokik.gov.pl, in the tab "Settlement of consumer disputes". The user who is a consumer also has the option of using the EU ODR internet platform, available at the following Internet address: http://ec.europa.eu/consumers/odr/.

Article 12. Amendments to the regulations

vejox is entitled to change the Regulations and this change becomes effective within the time limit indicated by vejox. The date of change can not be shorter than 7 days from the moment the dealcox becomes available in the amended Regulations.
Information about changing the regulations will be visible to the User when logging into the dealcox for the first time, counting from the entry into force of the changes, will be notified of such changes and the possibility of their acceptance.
As acceptance of the amended regulations will be understood automatically renewing the offer by the user of Komikov if it occurred without logging into the dealcox. In the event of no acceptance of the regulations, the User should immediately notify vejox about this in order to terminate the contract, using the form for removing the account.

If any provision of the Regulations is declared invalid by a court decision, the remaining provisions remain in force.

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